Shot Support

Yes, if your Shot Scope X5 becomes unresponsive or the screen freezes, you can perform a manual reset.How to Reset the X5:Press and hold the crown button (top right) until the device powers off.Thi...

The My Bag feature is available on both the Shot Scope web dashboard and mobile apps (iOS and Android). Follow the steps below to access it on your preferred platform:On the Web Dashboard Log in t...

Change Units in the Mobile App:Open the Shot Scope app and log in.Tap the “More” tab in the bottom-right corner.Select “Settings”.Tap “Measurement Units”.Choose either Yards or Meters, depending on...

Subscribing to a course ensures you receive updates whenever the course map is modified — for example, if a new bunker is added or a hole layout changes. When updates are available, you’ll be promp...

The responsive touchscreen on the Shot Scope X5 is designed to be the primary way to navigate your watch, working seamlessly alongside the physical buttons for full control during play.Much like a ...

If you’re experiencing issues with your Shot Scope device, please follow the steps below to resolve the problem:Step 1: Power Off and Disconnect the Device Switch off your Shot Scope device. Remo...

Creating a club in the My Bag section allows you to personalise your setup and ensure your Shot Scope system accurately tracks performance. You can do this from both the mobile app and the web dash...

You can update your home course at any time using either the Shot Scope mobile app or the web dashboard. Here’s how:On the Mobile App:  Open the Shot Scope app and log in.   Tap the “More” tab at t...

Follow the step-by-step instructions below to sync a course update to your Shot Scope device:Step 1: Power On Your DeviceTurn on your Shot Scope device by pressing the top left button.Step 2: Conne...

Charging Your DeviceTo charge your device, simply use the USB charging cable provided with the device. It can be charged through any USB port or USB-compliant wall charger.Charging Instructions: Co...